Return Policy —
We offer returns within 30 days of the shipment date (or purchase date if in store). Any returns after this period will not be accepted. All returned items must be in their original unwashed and unworn condition and must include any original packaging, including all tags.
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To start a return, contact us at info@angusandgracegogolfing.com or through our website. Items sent back to us without first requesting a return will not be accepted. We will then approve the return and provide our return shipping address, as well as further instructions and information.
Return shipping costs are at the expense of the customer.
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Upon arrival back with us, we will inspect the product and if the return is accepted we will automatically refund the value of the product/s to your original payment method.
Original shipping costs are non-refundable.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
Exchanges —
We offer exchanges on any product given the item/s are brought back in their original unwashed and unworn condition and include any original packaging, including all tags.
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To start an exchange, contact us at info@angusandgracegogolfing.com or through our website. Items sent back to us without first requesting an exchange will not be accepted. We will then approve the exchange and provide our return shipping address, as well as further instructions and information.
Return shipping costs are at the expense of the customer.
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Upon arrival back with us, we will inspect the product and if the exchange is accepted we will send out the requested exchange item, via the most economical route.
Please remember it can take some time for us to process the exchange and receive the item/s you are exchanging, so let us know in your original message if you have timing constraints.
Damage or Quality Concerns —
Once you receive your products make sure to inspect all items and please write to us right away if there are any concerns, or we have sent the wrong product.
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Quality is undoubtably our number one priority. Given the limited nature of each product released, each item may have every so slight individual variations. Please write to us if there are any issues.
Shipping Method and Cost —
Orders generally take 1-3 business days to process before they are shipped. Orders placed on the weekend or during public holidays will be processed from next business day. Please allow extra time in periods with special events. We ship with Auspost.
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Australia —
Standard
Express
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New Zealand —
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US, UK, Canada —
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Japan —
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$10 AUD
$15 AUD
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$30 AUD
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$30 AUD
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$30 AUD
*Free standard shipping within Australia on orders over $150